Data protection
With this data protection declaration, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that is personally related to you, e.g. B. name, address, e-mail address or your user behavior. The data protection declaration applies to all data processing operations carried out by us both within the scope of our core activity and for the online media provided by us.
Who is responsible for data processing in our company
Responsible for data processing is:
fluent asperity
Janine Eberl
Lankwitzerstr. 14
12107 Berlin
Germany
jar9.eberl@gmail.com
https://www.fluentasperity.com/imprint
Processing of your data as part of the core activity of our company
If you are our customer or business partner or are interested in our services, the type, scope and purpose of the processing of your data is based on the contractual or pre-contractual relationships between us. In this sense, the data processed by us includes all data that you provide or have provided for the purpose of using the contractual or pre-contractual services and that are required to process your inquiry or the contract concluded between us. Unless otherwise stated in the further information in this data protection declaration, the processing of your data and its transfer to third parties is limited to the data required to answer your inquiries and/or to fulfill the contract concluded between you and us, to protect our rights and are necessary and appropriate for the fulfillment of legal obligations. We will inform you which data is required for this before or as part of the data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.
Affected data:
Inventory data (e.g. names, addresses)
Payment data (e.g. bank details, invoices)
Contact data (e.g. e-mail address, telephone number, postal address)
Contract data (e.g. subject of the contract, contract duration)
Affected persons: Interested parties, business and contractual partners
Purpose of processing: Processing of contractual services, communication and answering contact requests, office and organizational procedures
Legal basis: Performance of contract and pre-contractual inquiries, Article 6(1)(b) GDPR, legal obligation, Article 6(1)(c) GDPR, legitimate interest, Article 6(1)(f) GDPR
Your rights under the GDPR
According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the person responsible named in Section 1 of this data protection declaration:
Right to information: You have the right to request information from us as to whether and which of your data we are processing.
Right to rectification: You have the right to request the correction of inaccurate data or the completion of incomplete data.
Right to Erasure: You have the right to request that your data be erased.
Right to restriction: In certain cases, you have the right to request that we only process your data to a limited extent.
Right to data portability: You have the right to request that we transmit your data to you or another person responsible in a structured, commonly used and machine-readable format.
Right to complain: You have the right to complain to a supervisory authority. The supervisory authority of your usual place of residence, your workplace or our company headquarters is responsible.
right of withdrawal
You have the right to revoke your consent to data processing at any time.
Right to object
You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Article 6 (1) (f) GDPR. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons for data processing worthy of protection outweigh your interests and rights.
Regardless of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.
Please address your objection to the contact address of the person responsible given above.
When do we delete your data?
We delete your data when we no longer need them or when you tell us to. This means that - unless otherwise stated in the individual data protection notices of this data protection declaration - we delete your data,
if the purpose of the data processing no longer applies and the legal basis specified in the individual data protection notices no longer exists, e.g.
after termination of the existing contractual or membership relationship between us (Art. 6 Para. 1 lit. a GDPR) or
after our legitimate interest in the further processing or storage of your data has ceased to exist (Article 6 (1) (f) GDPR),
if you make use of your right of withdrawal and no other legal basis for the processing within the meaning of Art. 6 Para. 1 lit. bf DSGVO applies,
if you make use of your right to object and there are no compelling reasons worthy of protection to prevent the deletion.
However, if we still have to keep (certain parts) of your data for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims arising from contractual relationships (up to four years) or the data is needed to protect the rights of another natural or legal person, we will only delete (part of) your data after these periods have expired. However, until these periods expire, we limit the processing of this data to these purposes (fulfilment of storage obligations).
web hosting
We use a provider to maintain our Internet pages, on whose server our Internet pages are stored and made available for access on the Internet (hosting). The provider can process all the data transmitted via the browser you are using that arises when you use our website. This includes, in particular, your IP address, which the provider requires in order to be able to deliver our online offer to the browser you are using, as well as all entries made by you via our website. In addition, the provider we use
the date and time of access to our website
Time zone difference to Greenwich Mean Time (GMT)
Access Status (HTTP Status)
the amount of data transferred
the internet service provider of the accessing system
the type of browser you are using and its version
the operating system you are using
the website from which you may have accessed our website
the pages or subpages that you visit on our website.
raise. The aforementioned data is stored as log files on our provider's servers. This is necessary to ensure the stability and security of the operation of our website.
Affected data:
Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address)
Affected persons: users of our website
Purpose of processing: Playing our website, ensuring the operation of our website
Legal basis: Legitimate interest, Article 6 (1) (f) GDPR
Web host(s) commissioned by us:
wix
Service Provider: Wix.com Ltd., 40 Nemal St., 6350671 Tel Aviv, Israel
Website: https://de.wix.com/#
Data protection declaration: https://de.wix.com/about/privacy
contact
If you contact us via e-mail, social media, telephone, fax, post, our contact form or otherwise and provide us with personal data such as your name, telephone number or e-mail address or other information about yourself or make your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationships existing between us.
Affected data:
Inventory data (e.g. names, addresses)
Contact data (e.g. e-mail address, telephone number, postal address)
Content data (texts, photos, videos)
Contract data (e.g. subject of the contract, contract duration)
Affected persons: interested parties, customers, business and contractual partners
Purpose of processing: communication and answering contact requests, office and organizational procedures
Legal basis: Performance of contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interest, Article 6 (1) (f) GDPR
Registration, login and user account
You have the option of registering on our online medium in order to create a user account there. This requires the specification of personal data resulting from the input mask. The data requested there includes in particular your name, your e-mail address, if applicable. a username and password. This data is stored and processed by us in order to set up a user account for you and to enable (repeated) registration. You can change or delete the data at any time. The data will not be passed on to third parties unless this serves the technical and organizational processing of the user contract between us. In order to protect you and us from abusive registrations, we store the IP address assigned to you at the time of registration, as well as the date and time of registration.
Affected data:
Inventory data (e.g. names, addresses)
Contact data (e.g. e-mail address, telephone number, postal address)
Contract data (e.g. subject of the contract, contract duration)
Payment data (e.g. bank details, invoices)
Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address)
Purpose of processing: Processing of contractual services, communication and answering contact requests, security measures.
Legal basis: Performance of contract and pre-contractual inquiries, Article 6(1)(b) GDPR, legal obligation, Article 6(1)(c) GDPR, legitimate interest, Article 6(1)(f) GDPR
Deletion: See the point: "When do we delete your data?". In addition, we would like to draw your attention to the fact that we delete the data collected during registration and the content data stored in the account as soon as you delete your account, subject to conflicting statutory storage obligations. We therefore ask you, if you want or need to access the content data stored in your account even after your account has been deleted, to save it in another way before deleting the account.
Processing of your data when placing an order in our online shop
If you place orders via our online shop, we process the information you provide in the ordering process in order to be able to process your order. This includes in particular your name, your address and electronic contact details, information on how to process the payment process and details of your specific order. We will inform you which data we need in detail during the ordering process.
If it is necessary to fulfill the contract concluded between us, to protect your vital interests or due to legal provisions, we will transmit your data to third parties, such as the logistics company commissioned with the delivery, to payment service providers for the purpose, taking into account your rights payment processing and our tax advisor. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.
User accounts: You can voluntarily create a user account in which you can view and manage your orders. If you cancel your account, your data will be deleted. It is your responsibility to back up your data prior to termination. We use transient cookies (see term under cookies) to save the contents of the shopping cart and persistent cookies (see term under cookies) to save the login status. If you place an order, register for a user account or log in again, we save your IP address and the time of the respective user action. The purpose of the storage is our but also your legitimate interest in protection against misuse and other unauthorized use.
Advertising measures: We can also use the data you have stored to inform you by post or email about similar interesting products and/or services after you have placed an order.
Affected data:
Inventory data (e.g. names, addresses)
Payment data (e.g. bank details, invoices)
Contact data (e.g. e-mail address, telephone number, postal address)
Contract data (e.g. subject of the contract, contract duration)
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address)
Affected persons: customers, interested parties, business and contractual partners
Purpose of processing: Order processing, communication and, if necessary, marketing and answering inquiries, data security, office and organizational procedures
Legal basis: Performance of contract and pre-contractual inquiries, Article 6(1)(b) GDPR, legal obligation, Article 6(1)(c) GDPR, legitimate interest, Article 6(1)(f) GDPR
payment service provider
In accordance with our legal obligations or because of our legitimate interests in efficient, secure and customer-oriented payment processing, persons who have concluded a contract or other legal relationship with us can use banks and credit institutions as well as other payment service providers to make payments. The payment service providers we offer process inventory data in this context, including name, address or bank details such as account/credit card number, passwords, TANs, verification numbers as well as information on the contract concluded and information on the recipient of the payment.
The data collected in this context is required in order for the payment service provider to be able to process the payment. Only the payment service provider commissioned by us collects and processes this personal information. At no time do we receive information about your account or credit card details. We are informed by our payment service provider whether or not our customers' payment has arrived. It is possible for our payment service providers to forward our customers' data to business information files in order to be able to check the identity and creditworthiness of the payer. In this respect, we refer to the data protection declaration and general terms and conditions (GTC) of our payment service providers.
The terms and conditions and data protection regulations of the respective payment service provider apply. You can find these notices on the affected service provider's website or in the transaction application. For further information and for the assertion of your rights regarding revocation and information, we refer to the provisions of the respective service provider.
Affected data:
Inventory data (e.g. name, address),
Usage data (e.g. websites visited, interest in certain topics, times of access),
Payment data (e.g. bank details, invoices, payment history),
Transaction data (e.g. term, customer category, subject matter of the contract),
Communication and metadata (e.g. IP address, information about the device or computer system)
Purpose of processing: Effective, secure and customer-oriented payment offers (service) and processing of payments in accordance with contractual agreements
Legal basis: Fulfillment of contract and fulfillment of pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interests, Article 6 (1) (f) GDPR
Revocation options: You can revoke your consent to the use of personal data at any time by contacting the respective payment service provider. Despite revocation, the payment service provider may still be entitled to process, use and transmit the personal data that is absolutely necessary for contractual payment processing. With regard to the storage and timely deletion of personal data, we refer to the respective data protection regulations of the payment service provider.
We use the following payment service providers:
Klarna
Service provider: Klarna GmbH, Theresienhöhe 12, 80339 Munich
Website: https://www.klarna.com/sofort/
Data protection declaration: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
PayPal
Service provider: PayPal (Europe) S.à.rl et Cie., SCA, 22-24 Boulevard Royal, 2449 Luxembourg
Website: https://www.paypal.com/de/webapps/mpp/home
Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full#
Visas
Service Provider: Visa Europe Management Services Ltd., German Branch, Neue Mainzer Strasse 66-68, 60311 Frankfurt am Main
Website: https://www.visa.de/
Data protection declaration: https://www.visa.de/bedingungen/visa-privacy-center.html
Newsletter
We send out a newsletter at regular intervals to inform our customers, business partners and interested parties about our offers and related news. You have the option of registering for our newsletter on our website and consenting to receiving the newsletter as part of the registration process. If you register for our newsletter, it is mandatory to provide your e-mail address. We save the e-mail address in order to be able to send you the newsletter. Providing further data such as title or name is voluntary and is used to be able to address you personally. As soon as you register for our newsletter, you will receive a confirmation e-mail to the e-mail address provided during registration using the so-called double opt-in procedure. This email contains a link. If you click on this link, you confirm that you wish to receive the newsletter. In this way we ensure that your e-mail address was not misused by a third party when you registered. For the same reason, we save the date and time of registration as well as the IP address assigned to you when you registered. We do not pass on the aforementioned data to third parties.
Evaluation of user behavior
If you have consented to this, we will evaluate your user behavior when sending the newsletter. For this purpose, tracking pixels and tracking links are included in our newsletter. This enables us to see whether and when you opened the newsletter and whether and which links you clicked on in the newsletter.
Purpose: We evaluate the newsletter as described above in order to be able to measure a statistical evaluation of the success or failure of our newsletter.
Legal basis: The legal basis for the processing of your data is Article 6 (1) (a) GDPR.
Prevention: You can revoke your consent to receive the newsletter at any time using the options given above.
Deletion: We will delete your data once you have withdrawn your consent.
Affected data:
Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address)
Affected persons: users of our website
Purpose of processing: Playing our website, ensuring the operation of our website
Legal basis: Consent, Article 6(1)(a) GDPR, legitimate interest, Article 6(1)(f) GDPR
Deletion: The e-mail address will be deleted either if you have not clicked on the confirmation link 1 month after sending the confirmation e-mail in the double opt-in procedure or immediately after you have unsubscribed from our newsletter.
Revocation: You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. We offer the following options for you to declare your revocation:
Click on the link provided for this purpose in the newsletter
mailchimp
Service Provider: "Mailchimp" - Rocket Science Group LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA
Website: https://mailchimp.com
Privacy Policy: https://mailchimp.com/legal/privacy/
Our online presence on social networks
We operate online presences within the social networks listed below. If you visit one of these sites, the data listed below will be collected and processed by the respective provider. As a rule, this data is collected for advertising and market research purposes and usage profiles are created with it. Data can be stored in the usage profiles regardless of the device you are using. This is particularly the case if you are a member of the respective platform and are logged in to it. The usage profiles can be used by the providers to show you interest-based advertising. You have a right of withdrawal against the creation of user profiles. To exercise this, you must contact the respective provider.
If you have an account with one of the providers listed below and are logged in when you visit our website, the respective provider can collect data about your usage behavior on our website. To prevent such a linking of your data, you can log out of the provider's service before visiting our site.
For what purpose and to what extent data is collected by the provider can be found in the respective data protection declarations of the providers communicated below.
We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.
Affected data:
Inventory and contact data (e.g. name, address, telephone number, e-mail address)
Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address).
Purpose of processing: communication and marketing, tracking and analysis of user behavior
Legal basis: Consent, Article 6 (1) (a) GDPR, legitimate interests Article 6 (1) (f) GDPR
Possibilities of objection: For the respective possibilities of objection (opt-out), we refer to the information of the providers linked below.
We maintain online presences on the following social networks:
Service Provider: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Website: https://www.facebook.com/
Privacy Policy: https://www.facebook.com/about/privacy/
Data protection declaration for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data
Service Provider: Instagram Inc., 1601 Willow Road, Menlo Park CA 94025, USA
Parent company: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Website: https://www.instagram.com/
Privacy Policy: http://instagram.com/about/legal/privacy
messenger services
We communicate via messenger services. Messenger services are chat programs that can be used to send text messages, but also image or video files between users in real time over the Internet. In addition, messenger services can also be used to transmit emoticons, electronic greeting cards and contacts. In order for messages to be transmitted, participants must be connected to each other with a computer program (called a client) over a network such as the Internet, either directly or through a server. As a rule, messages can also be sent when the person you are talking to is not online - the message is then buffered by the service's server and later delivered to the recipient when they can be reached again. Finally, these services can also be used for screen sharing and online games.
If the service uses end-to-end encryption for the content sent (texts, attachments), only the selected communication partners can view the message, but not third parties or the service provider itself. In this respect, we recommend installing updates for the service regularly to ensure that the content is encrypted. However, the service provider has the possibility to access the metadata of the communication. This includes the time and (depending on the setting) location of the communication as well as the device you are using.
We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.
Affected data:
Inventory and contact data (e.g. name, telephone number, e-mail address)
Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address).
Purpose of processing: communication and marketing
Legal basis: If we have asked you for your consent before using the respective service, this is the legal basis, Article 6 (1) (a) GDPR. In this respect, we make it clear that we will not transmit your contact data to the service provider for the first time without your consent. If we communicate with you as part of the initiation of a contract or as part of an existing contractual relationship via one of the following services, the legal basis is the fulfillment or preparation of the contract, Article 6 (1) (b) GDPR. Otherwise, we refer to our legitimate interests in fast and efficient communication and the fulfillment of the needs of our communication partners for the communication of the services listed below, Art. 6 (1) lit. f GDPR.
Possibilities of objection: You can revoke the consent given to us for the use of the following service at any time. You can also object to communication via the messenger service at any time.
We use the following messenger services:
Facebook Messenger
Service Provider: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Website: https://www.facebook.com
Privacy Policy: https://www.facebook.com/about/privacy
chat services
We communicate via online chats and/or chatbots (hereinafter referred to as chat services). An online chat is the exchange of text messages over the Internet in real time. Chat bots are computer programs that are usually used on websites to automatically answer user questions or to send notifications to users.
If you use our chat services, we collect your access data. This includes in particular the IP address of the requesting device, the date and time of the request and your identification number. We also store the content of the communication conducted via the chat services. Finally, we log your registration and your declaration of consent. We use this data to be able to communicate with you via our chat services, to address you personally, to answer your inquiries and to transmit any requested content.
The service provider(s) mentioned below has/have the possibility to access the metadata of the communication. This includes the time and (depending on the setting) location of the communication as well as the device you are using and information about who communicated with whom. The service provider usually accesses the metadata in order to optimize the service or for security reasons. In addition, access by the service provider can also take place in order to use the data for marketing purposes. You can find out more about this in the data protection declaration of the service provider, which we have linked below.
We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.
Affected data:
Inventory and contact data (e.g. name, telephone number, e-mail address)
Content data (e.g. twext entries)
Usage data (e.g. access times, interest in content)
Communication data (e.g. information about the device used, IP address).
Purpose of processing: communication and marketing
Legal basis: If we have asked you for your consent before using the respective chat service, this is the legal basis, Article 6 (1) (a) GDPR. In this respect, we make it clear that we will not transmit your contact data to the service provider for the first time without your consent. If we communicate with you as part of the initiation of a contract or as part of an existing contractual relationship via one of the following services, the legal basis is the fulfillment or preparation of the contract, Article 6 (1) (b) GDPR. Otherwise, we refer to our legitimate interests in fast and efficient communication and the fulfillment of the needs of our communication partners for the communication of the services listed below, Art. 6 (1) lit. f GDPR.
Possibilities of objection: You can revoke the consent given to us for the use of the following service at any time. You can also object to the processing of your data via the chat service we use at any time.
We use the following chatbots and chat functions:
LiveChat
Service Provider: LiveChat, Inc., 101 Arch Street, 8th Floor, Boston MA 02110, USA
Registered office in the EU: LiveChat Software SA, ul. Zwycięska 47, 53-033 Wroclaw, Poland
Website: https://www.livechat.com/de/
Privacy Policy: https://www.livechat.com/legal/privacy-policy/
Content Services
We use certain services to be able to display certain content or graphics (videos, images, music, fonts, maps) via our website. The services we use process the IP address assigned to you at the time of your visit to our website, since this is the only way the respective content can be displayed in the browser you are using. In addition, the providers of these services can set additional cookies on your end device, which collect information about your usage behavior, your interests, the device you are using and the browser you are using, as well as the time and duration of your session. The providers use this data regularly for analysis, statistical and marketing purposes. In addition, this information can also be linked to information from other sources. This applies in particular if you have an account with the service provider yourself and are logged in there at the time of the session.
We would like to point out that, depending on the country in which the service provider named below is based, the data specified below may be transferred and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.
Affected data:
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address)
Affected persons: users of our website
Purpose of processing: Playing our website, offering content, ensuring the operation of our website
Legal basis: Consent via cookie content banner, Article 6 (1) (a) GDPR, legitimate interests, Article 6 (1) (f) GDPR
We use the following content services:
YouTube
We use components from YouTube on this website to embed videos on our website so that they can be played in your internet browser when you visit our website. During your visit to our website, both YouTube and Google will be informed about which page or subpage you have accessed by transmitting your IP address to Google's external servers in the USA. This information is transmitted regardless of whether the videos displayed are actually viewed or clicked on or whether you are logged into your YouTube or Google account. This information is collected and assigned to your Google account if you are logged in there when you visit our website.
Service Provider: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
Website: https://www.youtube.com/
Privacy Policy: https://policies.google.com/privacy
Opt-out option: https://tools.google.com/dlpage/gaoptout?hl=de
Safety measures
We also take state-of-the-art technical and organizational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.
Updating and changing this data protection declaration
This data protection declaration is currently valid and has the status of August 2021. Due to changed legal or official requirements, it may be necessary to adapt this data protection declaration.
This data protection declaration was created with the help of the data protection generator from SOS Recht. SOS Recht is an offer from Mueller.legal Rechtsanwälte Partnerschaft based in Berlin.